(479) 270-9982

EPIC

Frequently asked questions

INSURANCE AND LICENSING

All our inflatables are state inpected semi-annually and we are a fully insured company

SETUP AND DELIVERY

We can set up on most surfaces except rocks and gravel.

Free delivery to most of Northwest Arkansas cities on I-49.

We are unable to setup in the rain due to safety concerns.

INCLEMENT WEATHER \ CANCELLATION POLICY

In case of bad weather cancellations, please contact us as soon as possible.

We require twenty-four (24) hour notice for cancellation due to weather and forty-eight (48) hour notice for cancellation for any other reason.

POWER SUPPLY

This is the responsibility of the customer. We require three prong power outlets within 100' of each inflatable. The power outlet from your home or shop is usually acceptable.

GENERATORS

Generators will be needed if the nearest available outlet is further than 100' from the inflatable.